EMS Angels awards

The EMS Angels Awards promote quality monitoring as a means to standardize and optimize prehospital stroke care by helping EMS companies identify and target areas for improvement. The awards provide an opportunity to recognize the best-performing providers of prehospital stroke care, and create an international EMS stroke community.

More information

User Guide to RES-Q

Awards spreadsheet 

EMS Angels logo

Award winners

Click on a column heading to sort the awards

Šalis EMS
Q1
2025
Q4
2024
Q3
2024
Q2
2024
Q1
2024
Q4
2023
Q3
2023
Q2
2023
Ispanija 112 NAVARRA
Ispanija EMERGENCIAS 061 CANTABRIA
Ispanija 061 ARAGÓN
Ispanija UME 5.1 Y H 5.1 ESEX 112 CÁCERES
Vietnamas 115 HA NOI EMERGENCY CENTER
Jungtiniai Arabų Emyratai DIAMOND
Argentina ACUDIR EMERGENCIAS MÉDICAS
Kazachstanas AKTOBE REGIONAL STATION OF AMBULANCE AND EMERGENCY MEDICAL CARE
Vietnamas AN GIANG EMS VOLUNTEER 1
Italija AREUS - CENTRALE OPERATIVA 118 SUD SARDEGNA
Urugvajus ASISTENCIAL EMERGENCIA
Urugvajus DRRUBENMARTINEZ@GMAIL.COM
Lenkija BIELSKIE POGOTOWIE RATUNKOWE UL. EMILII PLATER 14
Italija CENTRALE OPERATIVA 118 AG-CL-EN
Italija CENTRALE OPERATIVA 118 ALESSANDRIA
Italija CENTRALE OPERATIVA 118 ASL 1 IMPERIESE
Italija CENTRALE OPERATIVA 118 ASL AVELLINO
Italija CENTRALE OPERATIVA 118 AST ANCONA
Italija CENTRALE OPERATIVA 118 AVTNO ALTA TOSCANA
Italija CENTRALE OPERATIVA 118 AVTNO BASSA TOSCANA
Italija CENTRALE OPERATIVA 118 CUNEO
Italija CENTRALE OPERATIVA 118 EMILIA EST BOLOGNA
Italija CENTRALE OPERATIVA 118 EMILIA EST MODENA
Italija CENTRALE OPERATIVA 118 EMILIA OVEST PARMA
Italija CENTRALE OPERATIVA 118 FIRENZE-PRATO - USL TOSCANA CENTRO
Italija CENTRALE OPERATIVA 118 LA SPEZIA
Italija CENTRALE OPERATIVA 118 LANCIANO-CHIETI-VASTO
Italija CENTRALE OPERATIVA 118 LECCE - ASL LECCE
Italija CENTRALE OPERATIVA 118 NORD SARDEGNA
Italija CENTRALE OPERATIVA 118 NOVARA
Italija CENTRALE OPERATIVA 118 PISTOIA-EMPOLI - USL TOSCANA CENTRO
Italija CENTRALE OPERATIVA 118 SAVONA
Italija CENTRALE OPERATIVA 118 SIENA-GROSSETO
Italija CENTRALE OPERATIVA 118 SUEM ROVIGO
Italija CENTRALE OPERATIVA SUEM 118 PADOVA
Italija CENTRALE OPERATIVA UMBRIA SOCCORSO - EMERGENZA SANITARIA
Meksika CENTRO REGULADOR DE URGENCIAS MÉDICAS DE AGUASCALIENTES
Meksika CENTRO REGULADOR DE URGENCIAS MEDICAS DE LA CIUDAD DE MEXICO
Kolumbija CENTRO REGULADOR DE URGENCIAS Y EMERGENCIAS CRUE CALI
Kolumbija CRUEMT
Ispanija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 ALMERÍA
Ispanija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÁDIZ
Ispanija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 CÓRDOBA
Ispanija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 GRANADA
Ispanija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 HUELVA
Ispanija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 MÁLAGA
Ispanija CES (CENTRO DE EMERGENCIAS SANITARIAS) 061 SEVILLA
Kazachstanas CITY AMBULANCE STATION OF ASTANA CITY
Italija CO 118 PICENO SOCCORSO
Italija CO 118 TRENTINO EMERGENZA
Ukraina COMMUNAL ENTERPRISE "VOLYN REGIONAL CENTER OF EMERGENCY MEDICAL AID AND DISASTER MEDICINE" OF THE VOLYN REGIONAL COUNCIL
Ukraina COUNCIL EMERGENCY AND MEDICAL CATASTROPHE CENTER OF THE KYIV REGION
Meksika CRUM NUEVO LEÓN
Argentina DIRECCION DE EMERGENCIAS SANITARIAS-TUCUMAN
Argentina DIRECCIÓN NACIONAL DE EMERGENCIAS SANITARIAS
Urugvajus EMERGENCIA UNO
Ispanija EMERGENCIAS SANITARIAS DE CASTILLA Y LEÓN
Vietnamas EMS CENTER 115 DA NANG
Vietnamas EMS 115 HCM
Pietų Afrika ER24 DURBAN
Italija ET 118 FERRARA
Malazija FIRST AMBULANCE SERVICES SDN BHD
Ispanija FPUS-061 A CORUÑA
Ispanija FUNDACIÓN PÚBLICA URXENCIAS SANITARIAS DE GALICIA - 061 LUGO
Ispanija FPUSG-061 OURENSE
Ispanija FPUS-061 PONTEVEDRA
Ispanija GUETS 112 CASTILLA-LA MANCHA
Pietų Afrika HATZOLAH EMS
Honkongo SAR, Kinija HONG KONG FIRE SERVICES DEPARTMENT
Portugalija INEM - DELEGAÇÃO REGIONAL DO ALGARVE
Portugalija INEM - DELEGAÇÃO REGIONAL DO CENTRO
Portugalija INEM - DELEGAÇÃO REGIONAL DO NORTE
Portugalija INEM - DELEGAÇÃO REGIONAL LISBOA, VALE DO TEJO E ALENTEJO
Pietų Afrika IPSS MEDICAL RESCUE
Ukraina KYIV EMERGENCY MEDICINE CENTER
Argentina MÁS VIDA (EMERGENCIAS)
Ekvadoras MINISTERIO DE SALUD PÚBLICA - ATENCIÓN PREHOSPITALARIA - CZ 3
Ekvadoras MINISTERIO DE SALUD PÚBLICA - ATENCIÓN PREHOSPITALARIA - CZ9-CZ2 PICHINCHA RURAL
Vengrija NATIONAL AMBULANCE SERVICE (CENTRAL HUNGARY REGION)
Vengrija NATIONAL AMBULANCE SERVICE (CENTRAL TRANSDANUBIA REGION)
Vengrija NATIONAL AMBULANCE SERVICE (NORTHERN GREAT PLAIN REGION)
Vengrija NATIONAL AMBULANCE SERVICE (NORTHERN HUNGARY REGION)
Vengrija NATIONAL AMBULANCE SERVICE (SOUTHERN GREAT PLAIN REGION)
Vengrija NATIONAL AMBULANCE SERVICE (SOUTHERN TRANSDANUBIA REGION)
Vengrija NATIONAL AMBULANCE SERVICE (WESTERN TRANSDANUBIA REGION)
Pietų Afrika NETCARE 911 GAUTENG CENTRAL
Pietų Afrika NETCARE 911 GAUTENG NORTH
Pietų Afrika NETCARE 911 KWAZULU NATAL
Pietų Afrika NETCARE 911 WESTERN CAPE
Pietų Afrika NETCARE 911GAUTENG SOUTH
Malazija EMS (EMERGENCY MEDICAL SERVICES) HOSPITAL TUANKU JA'AFAR
Malazija PHCS HOSPITAL UMUM SARAWAK
Lenkija PODHALAŃSKI SZPITAL SPECJALISTYCZNY ZRM
Lenkija POGOTOWIE RATUNKOWE W LEGNICY
Lenkija POGOTOWIE RATUNKOWE W WAŁBRZYCHU
Lenkija POWIATOWA STACJA RATOWNICTWA MEDYCZNEGO W BŁONIU
Lenkija RATOWNICTWO MEDYCZNE W ŻYWCU UL ŻEROMSKIEGO7 34-300 ŻYWIEC
Slovakija RZP, A.S. (EMS)
Italija SABES - NAI/EMAR - CENTRALE EMERGENZA PROVINCIALE (ALTO ADIGE)
Argentina SAME 107 JUJUY
Argentina SAMEC
Brazilija SAMU ARAÇATUBA
Brazilija SAMU CEARÁ BASE POLO QUIXERAMOBIM
Brazilija SAMU CISDESTE - BASE JUIZ DE FORA - MG
Brazilija SAMU CONTAGEM - MG
Čilė SAMU CORDILLERA ÑUBLE
Brazilija SAMU CURITIBA - PR
Brazilija SAMU GRAVATAI - RS
Brazilija SAMU III MACRORREGIÃO DE SAÚDE DE PERNAMBUCO - PE
Brazilija SAMU ISCMV - ES
Brazilija SAMU JOINVILLE - SC
Brazilija SAMU MANAUS
Brazilija SAMU METROPOLITANA II - BASE NITERÓI
Brazilija SAMU PICOS E REGIÃO
Brazilija SAMU REGIONAL TRÊS COLINAS - SP
Čilė SAMU RELONCAVÍ
Brazilija SAMU RIBEIRÃO PRETO
Brazilija SAMU SÃO BERNARDO DO CAMPO
Brazilija SAMU SÃO CARLOS - SP
Brazilija SAMU SAPUCAIA DO SUL - RS
Brazilija SAMU SUMARÉ
Čilė SAMU TALCAHUANO
Čilė SAMU TARAPACA
Brazilija SAMU TERESINA
Brazilija SAMU VITORIA DA CONQUISTA - BA
Brazilija SAMU VOTUPORANGA
Ispanija SAMU 061 ISLAS BALEARES
Brazilija SAMU-SERVIÇO DE ATENDIMENTO MÓVEL- SANTO ANDRÉ
Ispanija SAMUR - PROTECCIÓN CIVIL
Argentina SEC - SERVICIO DE EMERGENCIAS COORDINADO
Kolumbija SEM SUBRED SUR OCCIDENTE E.S.E
Argentina SEMPRO-SAN LUIS
Ispanija SERVICIO EMERGENCIAS SANITARIAS 061 LA RIOJA
Ispanija SERVICIO DE EMERGENCIAS SANITARIAS DE LA COMUNIDAD VALENCIANA (SESCV)
Rumunija SERVICIUL DE AMBULANȚĂ JUDEȚEAN BIHOR
Rumunija SERVICIUL DE AMBULANTA JUDETEAN VASLUI
Rumunija SERVICIUL JUDETEAN DE AMBULANTA IASI
Rumunija SERVICIUL JUDETEAN DE AMBULANTA NEAMT
Indonezija SILOAM AMBULANCE CALL CENTER
Ispanija SISTEMA D’EMERGÈNCIES MÈDIQUES CATALUNYA
Italija SORES- SALA OPERATIVA REGIONALE EMERGENZA SANITARIA
Italija SOREU DELLA PIANURA
Italija SOREU DELLE ALPI
Italija SOREU METROPOLITANA
Malazija ST. JOHN AMBULANCE OF MALAYSIA, STATE OF PENANG
Lenkija STACJA POGOTOWIA RATUNKOWEGO PRZY SZPITALU POWIATOWYM IM. JANA PAWŁA II W BARTOSZYCACH
Italija SUES 118 CT-SR-RG
Meksika SUMA / CRUM PUEBLA
Ispanija SUMMA (SERVICIO DE URGENCIAS MÉDICAS DE MADRID) 112
Lenkija SZPITAL POWIATOWY W ZAKOPANEM ZRM
Lenkija SZPITAL ŚW. ŁUKASZA W BOLESŁAWCU - ZRM
Kolumbija TRASLADOS SECUNDARIOS SUBRED NORTE
Italija UOC CENTRALE OPERATIVA 118 SUEM TREVISO
Italija UOC CENTRALE OPERATIVA 118 SUEM ULSS3 MESTRE-VENEZIA
Lenkija WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W OLSZTYNIE
Lenkija WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W PRZEMYŚLU SPZOZ
Lenkija WOJEWÓDZKA STACJA POGOTOWIA RATUNKOWEGO W RZESZOWIE
Slovakija ZÁCHRANNÁ SLUŽBA KOŠICE - KOŠICE MĚSTO
Slovakija ZÁCHRANNÁ SLUŽBA KOŠICE - KOŠICE OKOLIE
Slovakija ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN POPRAD A MARTIN
Slovakija ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN PREŠOV A VRANOV
Slovakija ZÁCHRANNÁ SLUŽBA KOŠICE - REGIÓN TREBIŠOV A MICHALOVCE
Slovakija ZÁCHRANNÁ ZDRAVOTNÁ SLUŽBA BRATISLAVA (EMS)
Slovakija ZAMED (EMS)
Lenkija ZESPOŁY RATOWNICTWA MEDYCZNEGO W WEJHEROWIE
Lenkija ZOZ SUCHA BESKIDZKA - ZRM
Čekija ZZS JIHOMORAVSKÉHO KRAJE
Čekija ZZS JIHOČESKÉHO KRAJE
Čekija ZZS KARLOVARSKÉHO KRAJE
Čekija ZZS KRAJE VYSOČINA
Čekija ZZS KRÁLOVÉHRADECKÉHO KRAJE
Čekija ZZS MORAVSKOSLEZSKÉHO KRAJE
Čekija ZZS OLOMOUCKÉHO KRAJE
Čekija ZZS PARDUBICKÉHO KRAJE
Čekija ZZS PLZEŇSKÉHO KRAJE
Čekija ZZS ÚSTECKÉHO KRAJE
Čekija ZZS ZLÍNSKÉHO KRAJE
Ukraina КНП "ОКЦЕМД ТА МК ІВАНО-ФРАНКІВСЬКОЇ ОБЛАСНОЇ РАДИ". М. ІВАНО-ФРАНКІВСЬК ВУЛ. СОФІЇВКА
Ukraina КНП ХОР "ЦЕМД ТА МК"
Ukraina КОМУНАЛЬНЕ НЕКОМЕРЦІЙНЕ ПІДПРИЄМСТВО ЛЬВІВСЬКОЇ ОБЛАСНОЇ РАДИ ЛЬВІВСЬКИЙ ОБЛАСНИЙ ЦЕНТР ЕКСТРЕНОЇ МЕДИЧНОЇ ДОПОМОГИ ТА МЕДИЦИНИ КАТАСТРОФ
Ukraina ХМЕЛЬНИЦЬКИЙ ОБЛАСНИЙ ЦЕНТР ЕКСТРЕНОЇ МЕДИЧНОЇ ДОПОМОГИ ТА МЕДИЦИНИ КАТАСТРОФ

Awards and participation criteria

 

The awards criteria are based on international guidelines and the experience of our international EMS Steering Committee. To participate in the awards programme, EMS services must:

  • Have a formal stroke protocol in place
  • Offer an established annual stroke educational/refresher program
  • Make use of specific stroke scales in the management of their stroke patients
  • Collect data for at least 30 stroke patients managed by their service during the relevant quarter
     

The level of award allocated to an EMS service is based on their performance versus the following criteria:

 Gold
Status
Platinum
Status
Diamond
Status
Award level criteriaRegistration
criteria met
Registration
criteria met
Registration
criteria met
Median time on scene (Minutes)31-35 min25-30 min<25 min
Percentage of cases where the hospital was prenotified85%90%95%
Percentage of patients delivered to stroke-ready hospitals85%90%95%
Percentage of patients where medications details were reported85%90%95%
Percentage of patients where time last known normal was reported85%90%95%

How to participate in the EMS Angels Awards

1. Check that your service meets the participation criteria. Note that the minimum requirement for participating in the awards is at least 30 consecutive patients.

2. Register your EMS organization and branch in RES-Q.
RES-Q is one of the world’s largest quality registries for stroke and as a partner of our awards programmes provides a third-party platform for evaluating performance and assigning awards status. RES-Q officially serves as an evaluation portal for EMS Angels Awards from Q2 2024.

User Guide to RES-Q (only available in English)

3. Collect raw data from the relevant quarter for the metrics corresponding to the EMS Angels Awards criteria. The data can be collected in or copied into the awards spreadsheet ,provided by the Angels Initiative, or in your own system or spreadsheet provided the columns appear in the sequence specified by RES-Q. 

4. Log in to RES-Q with your credentials. Under the data collection tab, simply copy (control C) and paste (control V) the list of stroke-ready hospitals in your territory. We recommend that you align with your Angels consultant to identify stroke-ready hospitals or consult your local stroke society. Do ensure that the hospital names in the stroke-ready hospitals list are exactly the same as those uploaded for the case-by-case data. Next, copy and paste the raw case-by-case data from your system or the spreadsheet into the RES-Q form.

User Guide to RES-Q (only available in English)

5. Once you click “Calculate” RES-Q will automatically calculate a preliminary evaluation of your performance against the awards criteria, which will be visible on your dashboard along with visualisations to help identify areas for improvement

6. When you click “Submit for Award evaluation”, your data will be considered for an EMS Angels Award. The EMS country coordinator will then review the data and approve (or if necessary, adjust) within the  defined timeline. 

7. Awards are calculated quarterly. The deadlines for data submission, approval and announcement of the awards are available to view on the RES-Q website: 

Go to RES-Q

8. Winners are notified via email and will receive their EMS Angels Awards certificates at local ceremonies wherever possible.

9. Winners receive PR materials that enable them to publicize their achievement and receive recognition from their communities.

 

Download resources

Have you won an award? Download a suite of materials to promote your hospital in social media and PR activities.

EMS Gold

EMS Gold Award Press Pack

Parsisiųsti
EMS Platinum

EMS Platinum Award Press Pack

Parsisiųsti
EMS Diamond

EMS Diamond Award Press Pack

Parsisiųsti

Community stories

Thought-provoking perspectives and inspiring stroke care stories from around the world.


Pietų Afrika

Community Spirit

“If your patient is also your neighbour, your uncle, or the local hero, you simply cannot be anything other than the best.” This is the attitude that has put IPSS Medical Rescue on the north coast of KwaZulu-Natal on course for an EMS Angels diamond award.
Pietų Afrika

Moments Away | The Hatzolah Story

It’s official. A community and faith based medical rescue service with a small footprint and mostly staffed with volunteers has just won South Africa’s first EMS Angels Diamond Award.
Vengrija

Seven Diamonds For Hungary

The stories of two rescue volunteers, 100 years apart, provide clues to the beginning and the future of prehospital care in Hungary, whose national ambulance service has swept the board in the 2023 EMS Angels Awards.
Lenkija

PRENOTIFICATION | A Solution That Sticks

When the EMS service in Poland’s Podkarpackie province needed to reset their approach to stroke, Angels consultant Katarzyna Putyło stayed true to her belief in small things that make a big difference.

Honours wall

The Angels Initiative is proud to honour the winners of the ESO and WSO Angels Awards, the EMS Angels Awards and the Spirit of Excellence Awards.